Shipping policies

All orders are processed within 1 to 3 business days (excluding weekends and holidays)

Orders placed on the weekend will be shipped the following business day.

When you order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to be available.

Free Standard Shipping

• Free Standard Shipping applies to orders over $100.

Standard Shipping | $7.99

Standard delivery usually arrives within 4-6 business days from the shipped date, excluding holidays. Please allow 1-2 business days processing time.

Standard delivery to Alaska, Hawaii and P.O. Boxes usually arrives 5-12 business day from the shipped date, excluding holidays.

Priority Shipping | $12.00

• Priority shipping orders placed Monday thru Friday, excluding holidays, before 12:00 PM EST will usually arrive within 2-3 business days from the shipped date.
• Please allow 24-48 hours processing time.
• Priority shipping is not available to Alaska, Hawaii or U.S. Territories.

International Orders

If you have any questions or would like to discuss international options, please email bamboleousa@gmail.com

Lost Packages

• Once your package leaves our facility, we no longer have control over your package.
• We are not responsible for lost or stolen packages. We do not offer refunds on lost or stolen packages. You can submit a claim online for a missing package through the post office.